Privacy Policy

Last updated: September 2026

At UTWÖ Studio, we respect your privacy and are committed to handling your personal information thoughtfully and responsibly. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

INFORMATION WE COLLECT

When you visit our website, submit an inquiry, communicate with us, or work with UTWÖ Studio, we may collect information you provide directly to us, including your name, email address, phone number, company or brand name, event information, project details, budget, quantities, location, deadlines, and any messages, mood boards, images, documents, or other files you choose to share.

We may also automatically receive limited technical information when you use our website, such as your IP address, browser and device information, pages visited, referring website, and general interaction with our website through cookies or similar technologies.

If payments are made through a third-party payment provider, payment information is processed by that provider. UTWÖ Studio does not directly store complete payment-card information.

HOW WE USE YOUR INFORMATION

We use the information we collect to respond to inquiries, evaluate and develop project proposals, communicate with you, provide our services, process transactions, fulfill and deliver projects, maintain business records, improve our website and services, protect against fraud or misuse, and comply with applicable legal obligations.

Information, imagery, mood boards, brand materials, artwork, or other files submitted in connection with an inquiry are used to evaluate or perform the project for which they were provided and for related business communications.

SHARING YOUR INFORMATION

We do not sell your personal information. We may share information when reasonably necessary with service providers that help us operate our website and business, such as website hosting, form processing, email, cloud storage, analytics, payment processing, shipping, and professional service providers.

We may also disclose information where required by law, to protect our legal rights, or in connection with a business transaction.

Third-party providers process information according to their own terms and privacy practices.

COOKIES & ANALYTICS

Our website may use cookies and similar technologies to operate properly, understand how visitors interact with the site, measure performance, and improve the website experience.

Depending on the technologies implemented on our website, certain analytics or marketing tools may also collect information about your interactions with the site.

Where required, you may be given the ability to manage your cookie preferences.

YOUR PROJECT MATERIALS

Any mood boards, artwork, logos, photographs, brand guidelines, inspiration, or other materials you submit remain subject to the rights of their respective owners.

Submitting materials to UTWÖ Studio allows us to access and use those materials as reasonably necessary to review your inquiry, communicate with you, develop your project, and provide the requested services. Submission does not transfer ownership of your materials to UTWÖ Studio.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining client and project records, fulfilling contractual obligations, resolving disputes, and meeting legal, accounting, and tax requirements. Retention periods may vary depending on the nature of the information and our relationship with you.

DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect the personal information entrusted to us. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may give you rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information we maintain about you.

California residents may have additional rights under applicable California privacy laws. Where applicable, these may include rights to know about personal information collected, request deletion or correction, opt out of certain sales or sharing of personal information, limit certain uses of sensitive personal information, and exercise privacy rights without discriminatory treatment.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

DO NOT SELL OR SHARE

UTWÖ Studio does not sell personal information for monetary consideration. We also do not share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.

THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties. UTWÖ Studio is not responsible for the privacy practices, security, or content of those third-party services.

CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

INTERNATIONAL VISITORS

UTWÖ Studio is based in California, United States. If you access our website or submit information from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate, subject to applicable law.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal obligations. The latest version will always be posted on this page with its effective date.

CONTACT

For questions about this Privacy Policy or requests concerning your personal information, please contact:

UTWÖ Studio
California, United States
contact@utwostudio.com